Sky weren’t prepared to negotiate whatsoever. One thing to note is that, due to the stand being slim and providing no additional height to the TV, some people may have an issue placing their soundbar in front of the TV. This will purely depend on the size and shape of the soundbar.
Re: Sky signature vs sky ultimate
Also do I need to use Sky’s internet connection or can I use my own? vegas casino app Its rather a misleading thread title as you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
I found one of the frustations of Q was the fact that the mini box was getting very dated such that you could only get UHD off the main Q box. I guess there are no options for this right? I never understood why Sky wouldn’t just release an app I could use on my Apple TV and see all their content there. @Turribeach Doesn’t matter who your broadband provider is. If connecting via ethernet as you intend to make sure you turn WiFi off in the Settings. You don’t really ‘record’ either, so you are very much counting on the content providers to ensure the programme is available if not watched live.
Re: I would like to speak with a sky person
I placed the stand on the floor and then lifted the TV onto it. I subsequently lifted the TV and the stand to put them on my TV cabinet. If you could post numbers on the forum, that would only encourage scammers to post scam numbers and I think everyone gets enough cold calls from scammers. All calls are initially answered by an automated bot.
Contacting an actual human being to get sky installed, any phone numbers anywhere?
It’s easy to navigate around Sky OS to find your desired content, whether using the remote or voice commands. I was well-versed in using voice commands with the remote on my Sky Stream puck; however, the hands-free voice control that the Air offers is a great feature, and I’ve tended to prefer that over the remote where I can. The remote control is the same version that comes with the Glass Gen 2, featuring extra definitions on the buttons compared to the original Glass/Sky Stream pucks. In particular, the little ridge between the volume up and down buttons makes it easier to select the correct option without having to look down at the remote. The buttons appear firmer, and there is a more pronounced clicking sensation when pressing the buttons.
You are proabably aware, but always worth mentioning.The puck much like a Sky Q box can for some customers suffer from interference in a number of ways at times. Generally, I like the home screen of Sky OS, with its relatively snappy navigation; it does a good job of recommending content you may be interested in, particularly as it starts to learn your viewing habits. There are endless hours of content to choose from. Others may give you more detailed reply’s but a good strong internet connection is vital. Not just your internet speed but whether you are connected via an Ethernet cable or not. If all this is in place, you will find it different to Q as everything is web based a bit like using a streaming service although you can get the usual terrestrial channels.
Re: Contacting customer services
The only problem with that idea is that I don’t get why UKTV would be trying to discourage people from watching on satellite. Actually disappointed the Pride channels aren’t lasting all of June, or even maybe a bit longer than a few days. ( I’ve read a few forum lnks, same problem, though no apparent answer). Sky Go for Windows 11 is broken for me as well, since the latest app update. Exactly the same symptoms as the original poster, i.e. on-screen controls are ‘frozen’ in place and cannot be interacted with, do not obey window resizing etc.
I built my system and have 65gb RAM, 24gb Graphics Card teamed up with and i9 Processor and have the same issues. If you have this problem, raise a complaint.. If everyone who has this problem does, then perhaps Sky will do something. I don’t understand why Sky cannot fix this problem as it’s so easy to reproduce.
Sky signature vs sky ultimate
- Also do I need to use Sky’s internet connection or can I use my own?
- If you could post numbers on the forum, that would only encourage scammers to post scam numbers and I think everyone gets enough cold calls from scammers.
- I am considering getting Sky Stream and would love to have some honest / up-to-date Sky Stream review?
- It’s easy to navigate around Sky OS to find your desired content, whether using the remote or voice commands.
- When using the built-in speakers, speech comes across crystal clear (perhaps helped by having the enhanced speech quality setting on).
My soundbar fits perfectly in front of the TV, without obscuring the screen in any way when I sit down to watch. The delivery service was exceptional; within a couple of minutes of placing the order, I received a confirmation email with the delivery date and a link to track the progress via the AIT website. When clicking the link, it provides a host of additional upgrade options that can be added to the delivery schedule up to 5pm the day before delivery.
- All the packaging is made of cardboard and is recyclable, which helps promote the Glass’s credentials as an environmentally friendly TV.
- If you’re a channel hopper then it’s still slower than Sky Q. It’s not bad but doing a lot of fast channel changing can cause the puck to freeze or glitch.
- I had no problems with buffering on my Gigabit Community Fibre connection with Sky Stream.
- If connecting via ethernet as you intend to make sure you turn WiFi off in the Settings.
- I have tried removed Both these number are automated.
I paid £50 in February for an engineer and it worked, until now.
How good is the backlight control on the global dimming? Is it fast or can you notice the light levels changing on cuts between shots of differing brightness/contrast levels? I had a Samsung TV which was very poor at this as it was especially noticeable when watching in a dark bedroom. I ended up having to go into the service menu and disabling it as it was so distracting. When using the built-in speakers, speech comes across crystal clear (perhaps helped by having the enhanced speech quality setting on). The built-in speakers are perfectly adequate for everyday TV use; however, big movie or music buffs may want to connect a soundbar for improved bass.
For all third-party apps available on Sky OS, you need to open and sign in to each app individually. This is a relatively simple process for most apps, as you can scan a QR code displayed on the screen and then sign in using your mobile device. However, this is an annoyance if you have Whole Home and have already logged into each app on a Sky Stream puck or another Sky Glass. Completing this process for the number of available apps was more time-consuming than initially installing and setting up the TV. Sky Signature includes BoxSets and Entertainment channels only in SD as standard.Only free to air channels such as BBC, ITV etc are in HD. The Q HD pack is required for all other Sky Signature HD content, including Catch Up in HD, On Demand in HD and BoxSets in HDSky Ultimate TV was the additional Netflix package.
What are the major pitfalls with Sky Stream compared to Q? I am very picky so get annoyed by simple things like buffering, slow response, freezing, missing frames, audio out of sync, unresponsive streamer, reboots, etc. It would be nice if there were a constant syncing of the favourites between devices for those customers who have Whole Home and thus multiple devices running Sky OS.
Initially, when Sky announced the Glass TV, I was one of those people who thought, “Why would I want a TV with Sky built-in? ” This was the reason I had previously opted for Sky Stream over Sky Glass. After using the Glass Air, I’m now converted, and I would certainly consider purchasing additional Glass TVs in the future. As a casual gamer, I found the picture quality to be perfectly decent; however, with only a 60Hz refresh rate, I can understand why this TV may not be suitable for hardcore gamers.
I have 350mb broadband and the stream is hard wired. Seems a backward step to keep SD and close HD channels on satellite. Those channels are owned by UKTV which I think is a spin off from the BBC.
The provided instructions serve as a good guide for mounting the TV on the stand and setting up the remote control. One thing to note is that the TV may not be easy for everyone to lift out of the box, despite the Sky Glass Air’s weight being about a third of the Sky Glass Gen 2 TV’s weight. One improvement that could be made is to have an ergonomically designed groove or recess in the back of the TV.
That’s correct regarding the initial 2 year deal in 2023, last year the coverage started pretty much straight away. Hopefully we don’t have to wait till November again for a new deal. At the moment they are offering 6 months at £26 a month but again at 720p. @Yakuzah Many thanks for that, I knew it couldn’t all be perfect since I have some prior experience with Sky. I do acknowledge some customers are more picky than others and I am certainly one of them. I moved house so it was a good opportunity to review.
So a week ago I went through a long hour telephone call with sky and their technical support and we all agreed that the hardware was the problem and nothing else. The tech support could see all the issues being experienced on my hardware and all the rebooting we have had to experience. I have a very differing opinion on sky stream coming from a technical background, I find the sky stream boxes are, cheap and antiquated. For at home and out of the home you would use the Sky Go app to watch live channels and Sky On demand content. Then there is also consumer habits, are they watching the linear or streaming the content. The issue is the sky go app not being updated, not windows 11.
I have tried various compatibility settings for ARM and it they appear to make little difference. We have a new Lenovo IdeaPad Slim 3 computer, running Windows 11. When we try to use the Sky go app on the computer it does not work properly. Also rather than rely on third party websites for lists of included channels it’s usually best to rely on the information directly from Sky. I have tried removed Both these number are automated.